Until eventually I'd the chance to get Tracy Paul around the mobile phone I could recognize her and she or he was really perfectly
Upon arrival in Panama with flight AA959 one of several 2 luggages, a Roncato luggage, ( pictures connected ) benefit €189 arrived broken. I right away went to the appropriate Business office inside the airport, where the sole remark was that they handed me a « checking Posting Hurt see », which I enclose herewith. I spent the next day shopping for a completely new luggage and looking to get in contact with the workplaces via the telephone numbers indicated about the claimed doc without having, even so, getting any reply – the telephone is never answered and the road goes blank just after a number of minutes of waiting, regardless of which number I dial. I Consequently progress my vacation and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I again seek to contact your Business office on the airport, but the sole information they could give me was to difficulty a criticism by way of your internet site, which I'm now accomplishing. In addition to the above mentioned, I do have An additional – and doubtless extra serious – complaint. At some time of my reservation I paid out an extra $88 ($forty four each) for extra ease and comfort seats. To my shock, the seats turned out to become the conventional – no extra – seats.
We a short while ago, nowadays the 24th, returned from the vacation to Cancun/Rivera Maya area and could not know that when are baggage was acquired on our departing flight from DFW on March 19th, that one of our bags was totally destroyed on the inside by anyone in terminal D just after it absolutely was checked in. Who would be in control of performing this an American employee or even the TSA? Someone has stolen a blue sapphire confronted check out, and my our individual, 1979 School of Pharmacy ring, which experienced a sizable diamond mount in it.
American Airways has the worst shopper service of all Airways I've Utilized in my sixty three decades. My wife’s anniversary earrings were stolen from her suitcase on June 20, 2013 and Shopper service has REFUSED to Get hold of us back again following reporting the thief the working day it occurred.
Distressing adequate to pay a superior cost with the spherical-vacation ticket, distressing plenty of that there was a prevent —— I've experienced a handful of non-stoppers planning to Cleveland from Albany prior to now. It can make me concerned about traveling.
Once i received towards the complimentary hotel that American setup for me, I termed 800-433-7300 and talked to an agent there who, to my shock was unable to see flights which were readily available on USAIR. She explained to me there were no open seats on any of your early USAIR flights. I was on the web and could see that there have been accessible flights. I actually booked a flight to establish it to her.
I also prefer to comment on the wonderful service AA delivers to the handicapped. I am eighty four yrs aged and now need wheelchair aid to acquire close to in the airports. I was surprised and delighted on the assistance I gained, in addition to within the attitudes with the individuals that assisted me Along with the wheelchair assist, and likewise the drivers in the handicap carts in Charlotte airport. They were being all so helpful and very pleasant as well.
reserving reference MKFCFC I am addressing this letter to you to express my dissatisfaction about your services regarding the flights referred to higher than.
My son experienced the worst experience on your airline. I are not able to show you the effect it experienced….He was as a result of fly into Pittsburgh from Miami — his flight was cancelled. He learned the Saturday evening 10 hours in advance of his flight. He was then on hold for an exceedingly very long time though they were being looking to reroute him. He experienced an audition With all the Pittsburgh Symphony on the Monday early morning the following day. Then the routed him on Yet another flight with pretty minimum time and energy to transfer. 30 minutes. He obtained into the airport, that flight was delayed and he would pass up the transfer. They discovered A different flight but only one seat, which he could not do as a consequence of the fact that he needed to buy his cello. Time after time he was on maintain and also the brokers were not fairly helpful. Ultimately he ended up possessing to accept the only risk which was a flight to Charlotte followed by a continue to be right away after which you can on to Pittsburgh ideally one hour previous to audition. They mentioned they may not give him a hotel voucher in excess of the cellphone or for the ticketing place, but there would be lots of men and women handing them out in Charlotte.
Modern flight from Austin to Ft Myers on which I'd asked for wheelchair assistance did not supply any jetway aid and Unquestionably absolutely nothing in Ft Myers from aircraft to baggage claim and NOONE to inquire.
I'm 77 yr outdated I approach this excellent holiday vacation with my daughter to point out her our heritage in Chile, we paid Practically $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare started the fly from Miami to Santiago scl , we seat from the runway for two several hours resulting from luggage delayed, the pilot claimed it absolutely was trouble with not more than enough worker to load the aircraft AA957 with baggage. then our seats difficulty: seat 41A , my daughter Television was broken, my seat 41B my arms ended up damaged, wouldn’t transfer up, so and when I have to drop by the lavatory I couldn’t stand up, considering that I have Diabetes I have to drop by the bathroom that may be why I took the end seat After i attempted to climbing about the arm I Reduce my leg and was bleeding. I request the flight attendant for help, she was no help in any respect. my daughter attempted to help me by climbing over me due to the fact we couldn’t get any help. she slip and fell on the two arms endeavoring to climb more visit homepage than me and bruised The within of her legs actually lousy. Now we have photos of her leg and my leg appear to be elephant feet, let me tell you it damage so bad I cried within the pain, the whole two months in Chile I'd to purchase sneaker just one dimensions even larger considering the fact that my toes had been so swollen and my daughter couldn’t dress in her bathing accommodate considering the fact that The within of her leg ended up all bruised up.
Member. I offered to buy the seats for the reason that I utilized the majority of my miles on this trip. I don’t fully grasp whenever I fly American I have difficulty’s.
I was overcharged for a third bit of baggage on a global journey United states to Uruguay. I have attempted utilizing the web site email to test to obtain a refund; no reaction.
No gate supervisor on scene. Continue to not telling the group with the gate a issue. When. I asked was told the flight experienced boarded although not taken off. But no rationalization as to why. It’s not a temperature issue as well as the flight has long been recreated.